Hartford Electric Supply: Alternatives to the Eversource Standard Service Rate
Eversource still runs the poles, wires and outage trucks across Hartford — but Connecticut law lets you replace the supply half of that bill. Compare licensed suppliers against the current Standard Service rate before it resets.
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Switch Both Electric + Gas in Hartford — Save $140+/year
Hartford is in a dual fuel deregulated state. You can switch both your electricity AND natural gas provider. Most customers who switch both save $140 or more per year.
About Energy Choice in Hartford
Hartford's retail electricity market has been open to competition since 2000, and it is regulated day-to-day by the Public Utilities Regulatory Authority (PURA). The default 'Standard Service' supply rate on an Eversource Hartford bill is set through a procurement process PURA supervises twice a year — January 1 and July 1 — which is why so many Hartford households only shop for a new supplier in the weeks leading up to those two dates.
Two things are worth being blunt about with Hartford customers. First, Eversource is the only wires company in the capital region: whichever supplier you pick, the transformer at the end of your street is still Eversource's and the truck that rolls after an ice storm is still Eversource's. Second, gas at most Hartford addresses is delivered by Connecticut Natural Gas, a separate Avangrid subsidiary, and CNG runs its own gas-supply choice program — the two decisions do not have to happen at the same time.
Because Hartford sits inside ISO New England, winter capacity costs and natural-gas pipeline constraints tend to push the January Standard Service reset higher than the summer one. A fixed 12- or 24-month contract signed in the fall usually looks best against that January number; a contract signed in May usually looks best against the summer rate. Compare the offer's ¢/kWh against the exact Standard Service rate for your billing period, not against last winter's headline.
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Frequently Asked Questions
Who is Hartford's electric utility?
Eversource Energy — the former Connecticut Light & Power — is the electric distribution utility for Hartford and the surrounding Capitol Region. Every Hartford address is on Eversource wires no matter which competitive supplier you sign with.
What is the Standard Service rate on an Eversource Hartford bill?
It's the default electric supply price PURA procures on behalf of customers who have not picked a competitive supplier. Eversource passes it through with no markup, and it resets every January 1 and July 1 based on wholesale auctions ISO New England-wide.
Does switching suppliers change anything about my Hartford service?
No. Your meter, your account number, your delivery charges and your outage response all stay with Eversource. Only the 'Generation Service Charge' line on the bill changes to reflect the new supplier and rate.
Who delivers natural gas in Hartford, CT?
Most Hartford neighborhoods are served by Connecticut Natural Gas (CNG), an Avangrid company. CNG runs a separate gas-supply Choice program from Eversource's electric one, so a household can shop either fuel independently.
What number do I call if the power goes out in Hartford?
Call Eversource at 1-800-286-2000 for any electric outage or downed line in Hartford. The outage line is unchanged after switching suppliers because outage response is a delivery-side responsibility.