Oncor Electric Delivery
Oncor is the largest transmission and distribution utility in Texas, serving the Dallas-Fort Worth Metroplex and much of North and West Texas.
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About Oncor Electric Delivery
Oncor Electric Delivery owns and maintains the poles, wires, and infrastructure delivering electricity across one of the largest utility territories in Texas, centered on the Dallas-Fort Worth Metroplex and extending into parts of West Texas. Oncor does not sell electricity directly to residential customers — instead, over 100 retail electric providers compete for business within its territory, while Oncor handles outages, meter maintenance, and physical grid reliability regardless of which REP a customer chooses.
How to Switch
Residents in Oncor territory can compare retail electric provider plans on 97 Options and switch without any interruption to service — Oncor continues delivering power throughout the transition.
Frequently Asked Questions
Does Oncor sell electricity plans directly?
No, Oncor only delivers electricity through its poles and wires. Over 100 retail electric providers compete to sell you an actual electricity plan within Oncor's territory.
Who do I call for a power outage in Oncor territory?
Contact Oncor directly for outages and emergencies — your retail electric provider does not handle physical service issues.