Dallas Electricity Rates: How to Shop Oncor Plans Without Getting Gimmicked
Oncor Electric Delivery runs the wires across Dallas — and it's the largest transmission and distribution utility in Texas. You pick the retail electric provider that sets your rate; Oncor handles delivery either way.
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About Energy Choice in Dallas
The Dallas-Fort Worth Metroplex is the beating heart of Oncor's service territory, which covers roughly 400 cities and more than 13 million Texans. Because Oncor is a wires-only utility, Dallas residents shop the supply side of the bill in the competitive ERCOT retail market — Oncor's delivery charges appear on every plan you'll see, so the number that actually varies between providers is the energy charge.
Where Dallas plans get tricky is the fine print. A large share of Oncor-area offers use 'bill credit' structures — a plan advertises 8¢ per kWh but only if you hit 1,000 or 2,000 kWh in a billing cycle. Miss the threshold by a few kWh and the effective rate can double. Modest-usage apartments in Uptown or Deep Ellum get burned by these plans constantly; larger single-family homes in Lake Highlands or Plano usually benefit from them.
Contract length is the second lever. Dallas summers push ERCOT wholesale prices high, so signing a 12- or 24-month fixed plan in spring or fall typically locks in a rate well below what the same plan costs in July. A month-to-month or variable plan renewed in August is the single most expensive way to buy power in Dallas.
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Frequently Asked Questions
Who delivers electricity in Dallas?
Oncor Electric Delivery owns and maintains the poles, wires and substations across Dallas and the wider DFW Metroplex. Regardless of which retail provider you pick, Oncor reads the meter and responds to outages.
Does Dallas have the same providers as Houston?
Most of the big names — TXU, Reliant, Gexa, Green Mountain, Constellation and others — sell in both Oncor and CenterPoint territories, but the plans and prices are filed separately. A rate advertised for Houston is not the rate you'll pay in Dallas even from the same provider.
How do bill-credit plans work on Oncor?
Bill-credit plans apply a flat dollar credit (often $30–$100) when your monthly usage lands inside a specific band, usually around 1,000 or 2,000 kWh. If your usage falls outside the band, the credit disappears and the effective rate can be significantly higher than the headline number.
What number do I call for a Dallas power outage?
Report Dallas outages to Oncor at 888-313-4747 or via the Oncor app. Your retail provider does not operate line crews and cannot restore power.
Can I keep my current retail provider if I move within Dallas?
Usually yes — as long as the new address is still inside Oncor's service territory, most providers let you transfer service without a new contract or early termination fee. Confirm before you move; some legacy plans are ZIP-restricted.